Effective Date: December 25, 2025

Acceptance

By using calmessence.in and placing orders, you accept these Terms and Conditions.

Products and Pricing

All products are subject to availability. Prices are in Indian Rupees and include applicable taxes unless otherwise stated. We reserve the right to modify prices and product listings, but we will not charge you for a different price after you have placed your order.

Orders and Payment

Orders are confirmed after successful payment. We use Razorpay to process payments. We do not store full card information.

Intellectual Property

All content on the website, including images, text, logos, and designs, is owned by Calm & Essence or used under license. You may not copy or reuse our content without written permission.

Limitation of Liability

Our liability for any claim arising from your use of the website or products is limited to the value of the order that gave rise to the claim. We are not liable for indirect or consequential losses except as required by law.

Third-Party Links

Our site may link to third-party sites. We are not responsible for the content or practices of those sites.

Changes to Terms

We may update these terms from time to time. Material changes will be posted on this page. Continued use of the site after changes means you accept the updated terms.

Governing Law

These Terms and all disputes arising from them are governed by the laws of India. Courts in Bengaluru will have exclusive jurisdiction.

Grievance Redressal

Effective Date: December 25, 2025

Legal Business Name: Calm And Essence
Registered Address: No.21 Bharathi Nagar, Armstrong Road, Bengaluru 560001
Grievance Officer: [Insert Grievance Officer Name]

Email: info@calmessence.in
Phone: +91-9686923986

If you have a complaint about an order or our policies, email the Grievance Officer at info@calmessence.in with your order number and details. We aim to acknowledge complaints within 3 business days and resolve them as soon as possible. For statutory escalation, we will follow the Consumer Protection Rules applicable in India.